A software platform transforming Aging Care.

Our Mission & Strategy

LivTech's mission is to transform care delivery for aging adults. We do this by providing software and solutions that improve the quality and continuity of care while improving the operational efficiency of care providers.

Why are we passionate about our Mission?

Healthcare for aging adults today is more challenging than ever before. Care provided in assisted living, home health, home care, hospice, & physician practices don’t coordinate well due to poor adoption of technology and leave our most vulnerable patients at risk.

Faxing still dominates the sharing of patient data and physician orders. Patients have multiple care providers that don’t share records. Providers and practitioners spend lots of time not in front of their patients due to clunky systems built on old technology.

The shortage of trained practitioners has reached crisis levels & as value-based care and hybrid care delivery models become more commonplace, managing patient populations and proving outcomes and mandatory.

LivTech helps healthcare providers run their business like a business while ensuring quality care with reliable, modern software.

Business Segments

Who We Serve

Home Health & Home Care


Palliative Care

CCRCs & Senior Living

Medical Groups

Our Leadership

Who We Are

Shawn Lane, CEO

As CEO of LivTech, Shawn spends most of his time "Mining and Aligning," ie, “Mining” for strategic opportunities to increase value to customers and "Aligning" the team around a common set of strategic goals. With 20 years of executive experience in growing software companies, Shawn has been a key part of the success of Servigistics (now PTC), Mitratech, RedPrairie (now BlueYonder), and E2open. Shawn holds a BS in Industrial Engineering from North Carolina State (Go Wolfpack!)

Lisa Baker, CFO

Lisa translates operational improvements into financial projections and outcomes. Lisa maintains responsibility for Compliance & Governance, FP&A, Tax, HR/Payroll, Accounting, and Benefits. Lisa also has a background in leadership coaching that we rely on daily.

Lisa’s accounting experience started with auditing at PWC, then shifted to learning the accounting ropes in several positions (ending as Controller) at Allscripts. Most recently she led financial improvements as the CFO of Burroughs. With the help of an ROTC scholarship, Lisa received her B.S. in Accounting at Wake Forest University (Go Deacs!) and served as an officer in the NC Army National Guard.

John Hickey, COO

John has over 20 years of experience in General Management and Operations with industry leaders like General Electric and ADP. He's skilled in large-scale business management and is a Six Sigma master black belt, leading teams in the US, Europe, and Asia. A personal loss shifted John's career focus. Experiencing the flaws in post-acute care during his father's last days motivated him to join Livtech as Chief Revenue Officer. John is committed to promoting LivTech's SaaS solutions to enhance care for the elderly in assisted living and hospice situations. He's driven to improve continuity in healthcare. For John, ensuring the elderly's well-being is more than a mission—it's a heartfelt commitment.

Chris Ritchie, CTO

Chris has over 30 years of experience as a senior business and technology leader serving fortune 500 companies such as IBM and Fiserv. As LivTech’s head of technology, he is responsible for setting technology vision, overseeing technology operations and advancing technology solutions. He has deep experience with complex global project management and the Agile software development lifecycle. He has a passion for solving challenging customer problems by building world class teams, building innovative solutions, and establishing operations through the use of best practices. Previously, Chris led technology initiatives at Community Brands where he oversaw the digital transformation for both customer and company systems and solutions. Outside of work, Chris enjoys an active life including outdoor sports, hunting, fishing and motor sports. He has been married over 30 years and enjoys spending time with his three wonderful kids.

Contact Us

2035 Lakeside Centre Way
Suite 190
Knoxville, TN 37922

Phone: 865.248.3148

Copyright © 2020 LivTech